About Our Cakes
Frequently Asked Questions
40 Years Of Experience
Our cakes, fillings and frostings are made from the finest quality ingredients. Our recipes are all original recipes with handmade goodness because we believe that taste is as important as design. You may browse our selections in the menu or contact us at 207-799-0671 for a phone consultation.
The Cookie Jar Bakery prides itself on our excellent customer service. We hope to exceed your expectations by providing elegant cakes at affordable prices. Below are some common questions we are often asked. Please contact us at any time if you have questions.
Frequently Asked Questions
Flavors, Servings & more
What are your cake flavors?
– Our cake flavors are: white, chocolate, marble, spice, lemon, almond, carrot, red velvet, vegan white, vegan chocolate, gluten free white, gluten free chocolate
– Frosting flavors: white, chocolate, mocha, butter cream, wedding decorator, lemon, almond, cream cheese, whip cream, chocolate whip cream, peanut butter
– Filling Flavors: fruit (lemon, raspberry, cherry, strawberry), vanilla pastry cream, chocolate ganache, chocolate mousse, marshmallow
How much are your specialty cakes?
– Please contact us and we would be happy to give you a quote for your specialty cake today.
How do I pay for my cake?
– You may purchase your cake with cash or credit card at the time of pick up. If the cake is to be delivered payment must be received in full two weeks before delivery.
Do cakes require a deposit?
– All orders over $500 require at 50% deposit at the time the order is placed. Deposits are non refundable.
When should I order my cake?
– Please order your cake as soon as possible. The longer the lead time we have the better we can accommodate all of our clients.
Often we can accommodate rush orders. Please do not hesitate to contact us if you are in need of a wedding, birthday or party cake last minute. We will do our best to meet your needs.
Do you deliver cakes?
– Yes we deliver to many locations in Maine and New Hampshire for large cake orders. Please inquire before or when placing your order.
What is your cancellation policy?
– Orders cancelled at least 48 hours prior to pick up or delivery will be refunded all charges over the deposit. Orders cancelled within 48 hours of pick up or delivery will not be refunded.
Will you work with my florist?
– Yes we will work with your florist. Fresh flowers are a beautiful option to adorn your custom cake. Because working with fresh flowers in your cake is a health issue and potential chemicals in commercial flowers are a concern, we would prefer to add the final touches on the cake ourselves. This will ensure that they have been placed properly for the safety of you, your family and friends.